Tele-Empathy

Experience the unimaginable

SymPulse™ invented by Klick Labs

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Videocase

Video Case Poster

53%

A randomized controlled trial found that 53% of physicians reported declining levels of patient empathy at baseline.

Our Beginning

It is incredibly difficult to feel true empathy for a person who has a condition you’ve never experienced.

This is the challenge that physicians and caregivers face every day when working with their patients and loved ones.

Our Inspiration

Creating authentic empathy requires the recreation of an authentic experience.

Klick Labs sought to build the most physiologically accurate simulation device possible to achieve this effect.

“A lot of people don’t know what it’s like, and I think that it’s great that the device lets you experience how it feels. It actually felt really real, not being able to control.”

Video Case Poster

Our Solution

SymPulse™ actually simulates the electrical muscle activity seen in movement disorder symptoms.

Until now, symptom simulators for movement disorders like Parkinson’s have been based around mechanical vibrations, but have not accurately simulated the symptom experience on a muscular level.

The SymPulse™ experience generates empathy and insights that were previously unattainable.

“I’m not sure how to describe it. It’s the first time I’ve ever seen my tremor in somebody else. I want everyone to be able to feel that.”

The SymPulse™
experience:

1

A person living with a movement disorder is fitted with a wireless electromyogram (EMG) to record and digitize their exact physiological experience.

2

Their electric muscle activity is then fed back into a programmable transcutaneous electrical nerve stimulation (TENS) armband.

3

The TENS armband uses anodes and cathodes controlled by a microcontroller to feed the electrical signals recorded from the patient, resulting in the involuntary muscle activity that mimics tremors.

4

A physician or caregiver can truly experience the difficulties of seemingly simple tasks such as buttoning a shirt or using a mobile phone.

Our Future

For the first time, physicians and caregivers worldwide will be able to feel the exact symptoms of their patients and loved ones.

The clinical implications for tele-empathy go beyond the symptom simulation achieved with SymPulse™.

  • transforming current treatment models through machine learning-based medication management
  • data-based diagnostic tools with hereunto unreachable precision
  • patients in remote areas can transmit their symptoms to physicians miles away

“I have new empathy for people who have to go through this 24 hours a day, 7 days a week, for the rest of their life.”

Infographic

Our Team

Our team

References

1 - Parkinson’s Disease Foundation. http://www.pdf.org/en/understanding_pd. Accessed March 31, 2017. 2 - Mercer SW, Reynolds WJ. Empathy and quality of care. Br J Gen Pract. 2002; 52(Suppl): S9–12. https://www.ncbi.nlm.nih.gov/pubmed/12389763/. Published October 2002. Accessed February 24, 2017. 3 - Neumann M, Scheffer C, Tauschel D, Lutz G, Wirtz M, Edelhäuser F. Physician empathy: definition, outcome-relevance and its measurement in patient care and medical education. GMS Z Med Ausbild. 2012; 29(1): Doc11. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3296095/. Published February 15, 2012. Accessed February 24, 2017. 4 - Halpern J. Empathy and patient-physician conflicts. J Gen Intern Med. 2007 May; 22(5): 696-700. https://www.ncbi.nlm.nih.gov/pubmed/17443382. Published May 2007. Accessed March 8, 2017. 5 - Riess H, Kelley JM, Bailey RW, Dunn EJ, Phillips M. Empathy Training for Resident Physicians: A Randomized Controlled Trial of a Neuroscience-Informed Curriculum. J Gen Intern Med. 2012 Oct; 27(10): 1280–1286. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3445669/.